Frequently asked questions
How long does shipping take?
All items are made to order. Processing typically takes 2–5 business days, and shipping usually takes 3–7 business days depending on your location.
Do you offer tracking?
Yes! Once your order ships, you’ll receive a tracking number by email.
What sizes do you offer?
We offer a range of sizes depending on the product. Please refer to the size chart on each product page for the best fit.
Are your items unisex?
Yes — RimaInez Design is created for everyone. Our pieces are designed to be expressive and inclusive.
Do you accept returns or exchanges?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
What if my item is damaged or wrong?
Please contact us within 7 days of receiving your order with photos, and we’ll make it right.
How can I contact you?
You can reach us through the contact form or email us at:
rimainez.design@gmail.com